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New Mac Hero Lab release 8.9d

DaveM

Moderator
Staff member
Hero Lab 8.9d for the Mac got released today. This fixes a couple of problems that have been reported including:

  1. HLExport now will launch and run correctly
  2. Drag & Drop functionality once again works (also, dragging items like scroll bar knobs)
 
Heyas, just a heads-up. Herolabs for Mac trying to use the 5E ruleset and Community Pack.

I keep getting a message that V8.9e is available, and downloading and running it, but when I load the software it says it's still V8.9d.

When I use the software, attempting to add items to a character from dropdown menus or multiple selections causes the software to crash to the desktop approximately 4 times out of 5 attempts, making the software effectively unusable at the moment.

Thanks for all your hard work, will keep an eye here.

-The Gneech
 
For me, on 10.14.5 (18G95), I download v8.9e, install, re-launch the app to see that updates (v8.9e) are still available (About still shows 8.9d #926
 
I am having the same issue.

I am trying to download Hero Lab for the Mac (V8.9e) released 30-Dec-2019 and my MacBook Pro is running macOS Catalina.

Every time I download the file it says "The selected update has been successfully downloaded. Would you like to install the new version of the product now"

I select Yes and it goes to the Please Note! message and I select Ok, then the hl89e_mac_install.dmg screen comes up and I select Agree. It loads the file and wants me to drag the Hero Lab icon to the Applications folder like usual to install it. I do that and it asks to Keep Both, Stop, or Replace the existing file and I select Replace. It copies the 58.7 MB file to Applications and then ends.

I open up Hero Lab and it still says that I need to update. It still shows that I have V8.9d #926 loaded.

A fix would be nice!
 
The build numbering issue seems to be a bug with the display of the version number. If you see "8.9d #926" in the About Hero Lab dialog, then you have the correct 8.9e version and do not need to update again, despite it still saying 8.9d.
 
The build numbering issue seems to be a bug with the display of the version number. If you see "8.9d #926" in the About Hero Lab dialog, then you have the correct 8.9e version and do not need to update again, despite it still saying 8.9d.

That's the version number I see. I guess the constant CTD is a different issue. Should I do a fresh reinstall?
 
That's the version number I see. I guess the constant CTD is a different issue. Should I do a fresh reinstall?

I was just able to reproduce this issue in 5e as well. I am working on a solution to that, and hope to put out a new version that fixes this and the update version issue soon.
 
I have just released a new version of the Mac Hero Lab, version 8.9f. This version fixes the update issues and crashing problems with 5e.
 
I have just released a new version of the Mac Hero Lab, version 8.9f. This version fixes the update issues and crashing problems with 5e.

Awesomesauce. Went back and checked the same character/choices that were causing CTDs and all seems to be working now. Also took care of the "update still available" behavior in one go. Thanks! Much appreciated. :)
 
Download worked...

Hero Lab STILL crashes on MacBook Pro with mac OS Catalina...

Really frustrating as now I am paranoid and must save every few minutes, however, sometimes I forget and lose my work...
 
user interface busted, help

im getting a busted user interface with the latest versions on mac

see screenshots below

what can i do?

Screen%20Shot%202020-01-05%20at%209.27.50%20AM.png


Screen%20Shot%202020-01-05%20at%209.30.46%20AM.png
 
Unfortunately your screenshots did not show up here. Could you please try to post those again, or email them to our support email?
 
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