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Money really messed up

K

KataH

Active member
Help
I need help to fix the following issues
1. I have an error that says: "Hero You can't have a negative number of platinum pieces!
2. The wealth states in RED ~-6,553 gp
3. When I mouse over it, that says: 27,910 gp and 1 cp

In my attempt to try and fix this I made multiple Journal entries however as the negative number gets to a negative zero, the mouse over shows it growing in a positive direction. So no matter what I do with the Journal entries it just makes matters worse.
So I set the starting money to zero and deleted all journal entries. The numbers left is what I indicated about.
Note sure what do try next.

Any help would be appreciate.

Thanks,
 
Do you know how much gold you should have? that value when hovering includes gear value too. What I would do is find out how much gold you should have, add 6553 to it and then add that to the character. Odds are you deleted a journal entry with gold values associated with it, which lowered your available gold below zero causing this issue.
 
I do know exactly what I have for PP, GP, SP< and CP but no matter what adjustments I make the value stays red and I still have the error that says I have Negative Platinum pieces (although how many that is it does not mention).
These hover over values should not be showing gear values as well, that is displayed elsewhere as ~41,432gp.


I really love the Hero Lab application but for Money that is one area it is really lacking.
 
Minous thank you so much for your offer here. I have opened a ticket with Tech Support, so I will give them a crack at this first.
 
Got it fixed!
Using the Journal I did the following:
First: I added Platinum until it said I was not negative with Platinum and the mouse over showed no Platinum.
Second: Then it reported I was negative Silver (it did not report that before). So I did the same thing until it said I was not negative with Silver and the mouse over showed no Silver.
Third: Now it reported I was negative Copper. Did the same thing.
Fourth: All that was left was the Gold and now it match. Subtracted the gold and I was zeroed out.
 
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