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license activation issue w/ email address

L

lawtalkingdog

New member
I just purchased a hero lab license on Feb. 5. While trying to activate it the system told me my email address was not valid. I entered the email address several times exactly as issued by my email provider. In fact it is the same email that appears in the "Your password is:" section of the "Hero Lab License Information" email I got seconds after placing my order.

Obviously I can't activate my license as long as the system believes this is not a valid email address. What do I need to do to resolve this issue?

Lawtalkingdog.
 
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