I want to move my secondery license to my new laptop

[Horcoel]

Hello! I've just recently bought a new laptop.I am using my main license on my desktop,i was using my secondery license on my old laptop so...I need to move my secondery license to my new laptop.Can i get any help please?

Edited: I send an E-mail to support@wolflair.com too

 

[Mathias]

If it's been more than 120 days since you originally installed it on your old laptop, just use the secondary license number on the new laptop, and stop using HL on the old laptop, and there's no other special handling required. If it's been less than 120 days, support (you've emailed the correct place) will be able to reset the transfer period, and once they tell you they've done so, then use the license number on the new computer and stop using it on the old one.

 

[Horcoel]

Thank you,problem solved.

Now my primary license on my desktop had stopped working...I sent another ticket : (

 

[Horcoel]

It says Access Expired.Says its like hack protection or sth...I dont get it...

Aaaaaaaaand it did happen in the middle of a session...Now i have to dm from my new laptop until this solved

It did solve.Thanks for quick support!

Sorry but nope,it still gives same error...

 

[Rone]

Hey there Horcoel,
I found the case you submitted today to support@wolflair.com and responded.

 

[Horcoel]

I've send you a private message,problem is still active.Waiting for any help,thank you...

I guess your shift is over,still got no answer.There is too much time diffrence between here and there : (

 

[Rone]

My shift did indeed end, but a new day dawns and I responded to your letter.

 

[Horcoel]

Thank you i am waiting for new license number