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Hero Lab stops responding when clicking Print Now

Jimmy the Tulip

New member
I'm not sure if this is a general issue or specific to my game system (D&D 5e). When I attempt to print my Character Sheet out, I select 'Print Hero' from the File menu. When the Print Portfolia dialogue screen appears and I click 'Print Now' Hero Lab stops responding.

I then have to click the X to close the window which results in the program closing. If I then re-launch Hero Lab I can often print the first part of the portfolio but when trying to print the second part it, again, stops responding. I have to repeat this process up to three time (to get spellcasters spell print out).

Image (hopefully) linked below...

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