Just wanted to announce the release of Hero Lab 8.6 today. This version expands the data file capability for unique IDs from a maximum of 10 characters to a maximum of 20 characters. Because of this change, several data file formats needed to be adjusted as well, so new data files will also need to be downloaded for each game system you are using.
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- The Lone Wolf Development Team
Hero Lab 8.6 release
- Thread starter DaveM
- Start date
Ever since downloading the new update I am unable to save portfolios. I get the error "unexpected internal error while saving", and I have tried reinstalling to no avail. Is there any way to get the old version back so I can use the software? Being unable to save anything makes it pretty useless.
ShadowChemosh
Well-known member
You have to download a new version of the official 5e data set which may have been pulled at this stage.
The pathfinder community pack is working without issues with v8.6 and I have allot more content than the 5e does. I think the issue is with the official data set not the community stuff specifically.
Update: The errors I get are from the core LW packages not the community stuff...
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ShadowChemosh
Well-known member
Got confirmation. If you downloaded 8.6 you need to go to updates and download 8.5c again manually. Let it install and roll you back to 8.5c. Then download 5e v2.6 again and you will be able to load 5e and the community pack.
I just rolled back to 8.5c and 5e v2.6 and it now loads without issues.
TobyFox2002
Well-known member
I can confirm that I am also getting this error.
charlieluce
Well-known member
Are there going to be issues with Authoring Kit systems like the 4e files?
EDIT: After testing 8.6a, the 4e files (with all our fixes) appear to be working just fine.
EDIT: After testing 8.6a, the 4e files (with all our fixes) appear to be working just fine.
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I got a message when I opened Hero Lab on my iPad this morning that there was an update. The update is for D&D 5th Edition SRD for iPad v2.7.
Yet when I try to install the update, I get an error message that "The file could not be imported because: Newer version of Hero Lab required! Make sure you're using the latest version of the product."
Yet when I check the App Store, there are no newer versions available of Hero Lab.
Was the SRD update sent out before v8.6 of the software? I have v8.5.1 (#773) currently on my iPad.
Or am I supposed to delete Hero Lab from my tablet, then download it from scratch? Because software updates have never been done that way before, but there's always a first time.
Yet when I try to install the update, I get an error message that "The file could not be imported because: Newer version of Hero Lab required! Make sure you're using the latest version of the product."
Yet when I check the App Store, there are no newer versions available of Hero Lab.
Was the SRD update sent out before v8.6 of the software? I have v8.5.1 (#773) currently on my iPad.
Or am I supposed to delete Hero Lab from my tablet, then download it from scratch? Because software updates have never been done that way before, but there's always a first time.
ShadowChemosh
Well-known member
The iPad app version is awaiting Apple approval and is not yet available. The official word is that it will be out "soon". I would expect in the next day or so. Until then the current version 8.5.1 and games should work just fine.
Just ignore the "update" messages until the app version updates.
8.6b issues
I've tried to updated to 8.6b, but, HL keeps saying I'm at 8.6a #797. I've tried the built-in updater, which runs with no errors, retrieves my license and says I'm gtg, but, when I check HL itself, it still says I'm at 8.6a.
I downloaded the installer from the website and again, it runs with no issues, retrieves my license, and says I'm gtg, but I'm still at 8.6a.
The main reason I've noticed this is because when I try to update all of the game systems, it keeps prompting me that there's a new version of HL available.
I've tried to updated to 8.6b, but, HL keeps saying I'm at 8.6a #797. I've tried the built-in updater, which runs with no errors, retrieves my license and says I'm gtg, but, when I check HL itself, it still says I'm at 8.6a.
I downloaded the installer from the website and again, it runs with no issues, retrieves my license, and says I'm gtg, but I'm still at 8.6a.
The main reason I've noticed this is because when I try to update all of the game systems, it keeps prompting me that there's a new version of HL available.
Sky Schemer
New member
I am having this issue, too.
The update this morning had a simple text error saying it was still 8.6a, however the build number (797) is correct and you should not need to update again. The installer on the server has now been updated to show the correct version number for this build, but as long as you already have 797 this is not necessary to download.
BTW, the updater version still has some issues. It's easily fixable by downloading the installer from the website directly, but, thought you might like to be aware of it.
You can see from the attached images, that it's trying to copy the .exe file and can't. Retry or Ignore leads to the second error of course.
I encountered this issue updating my desktop machine (as opposed to my laptop in a previous message.)
You can see from the attached images, that it's trying to copy the .exe file and can't. Retry or Ignore leads to the second error of course.
I encountered this issue updating my desktop machine (as opposed to my laptop in a previous message.)
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