Having some Mac Issues

[SpectreMarkVI]

I just updated my Mac copy of HL and got this weird pop up saying something foreign to me. If anyone has a suggestion or two other then reinstall (tried, no luck) I would be most appreciated.

Here's a copy of what popped up:

Hero Lab has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: /var/folders/I-/I-T7KMd9FfuZNyI4gCe-S++++TM/-Tmp-/lwderror80940.txt

Hero Lab
6.1 469

MacOS X 10.6.8
The error was: -[LWDMainWindow convertRectToScreen:]: unrecognized selector sent to instance 0x723920

0 CoreFoundation 0x994ae6ca __raiseError + 410
1 libobjc.A.dylib 0x9781d5a9 objc_exception_throw + 56
2 CoreFoundation 0x994fb90b -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x99454c06 ___forwarding___ + 950
4 CoreFoundation 0x994facc2 __forwarding_prep_1___ + 50
5 Hero Lab 0x002c863a _ZN8C_VectorIP12C_ScrollableED0Ev + 11050
6 Hero Lab 0x002c8ad0 _ZN8C_VectorIP12C_ScrollableED0Ev + 12224
7 Hero Lab 0x002c7233 _ZN8C_VectorIP12C_ScrollableED0Ev + 5923
8 AppKit 0x930b360b -[NSApplication sendEvent:] + 6431
9 AppKit 0x932fe21f -[NSApplication _realDoModalLoopeek:] + 806
10 AppKit 0x932fd945 -[NSApplication runModalForWindow:] + 273
11 AppKit 0x932f3d41 _NXDoLocalRunAlertPanel + 998
12 AppKit 0x932f41f6 NSRunAlertPanel + 69
13 Hero Lab 0x002c26c8 _ZN7C_Color17Convert_To_TColorEv + 19240
14 Hero Lab 0x00222061 _ZN13C_Custom_Appl18Clear_Startup_DataEv + 17569
15 Hero Lab 0x0022244a _ZN13C_Custom_Appl18Clear_Startup_DataEv + 18570
16 Hero Lab 0x0021c5da _ZN17C_Static_Scroller17Set_Mouse_HandlerEP15C_Mouse_HandlerPv + 23706
17 Hero Lab 0x00311292 _ZNSt6vectorI14C_Dice_SegmentSaIS0_EE20_M_allocate_and_copyIPS0_EES4_mT_S5_ + 2050
18 Hero Lab 0x002a9786 _ZN11OSX_Context13CheckValidityEP10OSX_Bitmap + 9238
19 Hero Lab 0x002a9ec5 _ZN11OSX_Context13CheckValidityEP10OSX_Bitmap + 11093
20 Hero Lab 0x002aa20d _ZN19C_Application_Entry5EntryEiPPc + 253
21 Hero Lab 0x00001f65 0x0 + 8037

 

[Mathias]

Once you're emailed it to support, there's no need to also post your error messages here. The people who check the support email address are best set up to figure out what's going wrong here.

 

[SpectreMarkVI]

Ok thanks, they got back to me pretty quick and the issue has been resolved