Having an arror with an HLIF

[longrange]

HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details:

C:\Program Files\Hero Lab\HeroLab.exe
3.8a 267
ACCESS VIOLATION
Address: 0x005f79da
Type: bad read
major: 6, minor: 1, build: 7600, platform: 2, version: , spmaj: 0, spmin: 0, suitemask: 00000300, type: 1

Or you can find them here:

I have no clue what this means....
If anyone could help me with this problem it would be nice....
All I was trying to do is boot from the file but when hero labs open it gives me this error but if I open normally without the file it runs just fine....

 

[longrange]

not a fix........sigh this is really starting to make me mad....lol

 

[chiefweasel]

When do you get this error? What action are you trying to do?
What type of machine are you running?

If you are on a Vista machine are you running in Admin mode?

We need a little info before we can help out.

 

[ShadowChemosh]

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com.

My advice would be to email support. There is very little anyone on this forum can do to help you with a Hero Lab program crash.