• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

For the past 4-5 days I have been unable to connect.

N

Nikmal

Well-known member
Whenever I try to logon to my laptop, I get a message that the account is already logged in. When I continue I get a "Communication Error" message.

I know that the password is correct, as I get a different message when trying to connect with a different password.

This is really annoying as I want to be able to do some more work on my realm and then use it to show my players this Friday.
 
Hi Nikmal! I just checked in on our support system, and it looks like David is assisting you through there. Thank you for contacting us via support@wolflair.com. It looks like he's identified the issue, so hopefully we can get you up and running soon!
 
Liz, this in part, is the same error one of my players is getting. She has sent repeated forwarding of crash reports and filed a bug report as well. Checking the status, it simply says "open". Some help would be appreciated
Case 53785

DLG
 
Dark Lord Galen said:
Liz, this in part, is the same error one of my players is getting. She has sent repeated forwarding of crash reports and filed a bug report as well. Checking the status, it simply says "open". Some help would be appreciated
Case 53785

DLG
Click to expand...

It looks like your player actually got a response earlier today. :)
 
liz said:
It looks like your player actually got a response earlier today. :)
Click to expand...

Yea 12 minutes earlier than your response :p
I think your "chain rattling" helped. thanks

Player happy, and more importantly... Wife Happy....

David's Suggestion to purge the data and resync worked. (though it was a bit cryptic as to which "tools" to delete data he was referring. It was not the TOOLS on the Menu Bar, but the "wrench" icon he was referring.):D

Surprisingly though, his concern for loss of notes and the precautions for backing them up was not required... All notes she had entered came in with the "new sync". Odd, but wont knock the good fortune.

Thanks to you and David again for the help.
DLG
 
You must log in or register to reply here.
Back
Top