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Data Package Purchase Not Added

A

ALUCARDAFK

New member
Just purchased the "Pathfinder RPG Advanced Player's Guide" Data Package add-on.

I've run the reactivate license button from within Herolab 5-6 times and it never updates anything. But when I go to manage my license online it shows correctly that I have that Data package.

When I start a new character I cannot select Advanced Player's Guide (it’s greyed out) and it says that I’m not authorized due to my license.

Please advise.
 
You don't say whether you re-started Hero Lab after each time you ran the re-activate license wizard.

When you start Hero Lab, and first get to the Pathfinder system, at the bottom of the confgure hero form is a grey section that lists what packages you do and do not own. Where does the APG show up on that list?
 
Unseelie said:
Are you using the same license on more than one machine? Are you getting any errors on launch?
Click to expand...

No and No.

Mathias said:
You don't say whether you re-started Hero Lab after each time you ran the re-activate license wizard.
Click to expand...

Yes it restarted after every re-activation

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EDIT: It finally updated - obviously not a client-side issue.

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