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Crashing

M

merlin83221

Member
As of recent I have been crashing alot in hero lab when using mutants and masterminds module. by crashing i mean hero lab itself. all of a sudden it just crashes out and no error code or anything. any suggestions or is this happening to anyone else.
it seems to happen more when i have my tactical window in use. so much so that whenever i try to use the tactical window it crashes.
also now when i try to reload and tactical window is in use i get the error
C:\HeroLab\HeroLab.exe
3.2.a 175
ACCESS VIOLATION
Address: 0x0040f5c3
Type: bad read

but that is when i try to reload a character with hero lab.
 
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Firstly, try redownloading and reinstalling Hero Lab from wolflair.com - it's possible that something's got corrupted on your machine and is now causing problems.

Once you reinstall, does the problem happen with a blank, empty hero? What about if you create a hero from scratch and start adding stuff to it?

Is there one character you can load that will always cause the crash?
 
I have tried M&M and loaded home made hero then brought in tactical window it worked fine. Just to test and hopefully help.
 
grr okay i reinstalled. it crashes when i use ones i had made. from when it was crashing. but when i use something i just add powers too it doesn't crash. well until i he gets powers really. do if i try to recreate the guy that was crashing. by imputing his info again. it crashes. and this is with 3 different profiles tested. is there any other software of mine that could have gone corrupt or is screwing with hero lab that is causing this. i mean what dependencies does it have. it only crashes when loading more profiles into tactical window. if i can get some screen capture software i would love to record it doing this. it is so weird. i could try using it on my server computer and see if it keeps happening. tell me what you think. tomorrow i will try it on my other computer.
 
okay i got a second lincense for my other computer. that was confusing. well it seems to be working fine on the server. so guess i got it fixed i think. i will be doing alot more with it soon and if it happens again then i will be sure to tell you. so it looks like something on my main computer is screwing it up. it works good on the other one. and thanks again for a great program it helps out so much. have fun.
 
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now that sucks though. my other computer crashed. totally unrelated to hero lab. something with the boot screwed up bad so now i have to reinstall windows. fun fun. and have to try and buy a different copy of windows even more great. thanks for the help so far.
 
Wow, sounds like the dice are against you. :( If you're still having problems with loading a specific hero crashing Hero Lab, please email me that hero (to colen@wolflair.com) and I'll see if there's a bug lurking there that I can fix with it.
 
okay i will. i got the problem fixed on my server. it wasn't anything to do with hero lab more like windows being a pain. though on my main computer the problem is still happening. though i really am starting to think it is something else effecting hero lab making it crash. really good chance some software on my main computer is messing with stuff hero lab uses.
 
Is the error you're encountering the same one you described in the first post, or a different error?

Can you describe a set of steps you take that will always make Hero Lab crash?
 
It is the same problem that was in the first post it is also the same computer that is in the first post. I just gave up on it and installed hero lab on the other computer i have. then that other computer had a boot error totally unrelated to hero lab that made it so that i had to format it and then i reinstalled on it again. I have yet to fix the problem on the first computer. And from what I can tell it only crashes whenever I try to use the tactical console in hero lab. It will always crash when using it but when i don't use it it is fine. the other computer runs it fine. I think it might be something is messing with the first computer that is in turn screwing up hero lab on that computer.

Does that all make sense?
 
Yeah, it does sound like a computer problem. :( Hopefully it sorts itself out - if not, you can at least run HL on your other machine.
 
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