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Computer Update Disaster

B

bashfett

Member
Hello-

I've recently gotten an update (unknown of when or why) that is both screwing up computer and life. It has now affected HeroLab. It says it'll only run in 'demonstration mode'. Apparently I have to go to 'license' and 'move license to this computer' . Well, I went to license on the tab but the option to move license to this computer was not offered. Please help!

James Kabbash
 
I'm away from HL currently, but when WIN10 does it's whole "I don't care about any of your stuff, I'm going to update anyway" thing... there should be a "Update", "Reinstall" or "Retrieve" license option. Sorry I forget which it is that you specifically want in this case. The license is still on your computer, it just has to check in with LoneWolf and you'll be set.
 
You might just be able to reactivate the license. I got the same message, but after installing the update to HL, the message went away. I assume because the license was reactivated as part of the update process.
 
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