• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

[COMPLETED] 30Mins Planned Downtime Thursday (Feb. 20) @10AM PST

S

SteveT

Administrator
Staff member
From the announcements thread:

On Thursday morning (February 20th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.​

UPDATE: We are delaying this maintenance until a little later today. We will post again here when we have an exact time.

UPDATE: This maintenance will proceed at 12 noon pacific.

UPDATE: This has been completed.
 
Last edited:
I was surprised by the start of the maintenance just now. I am not sure if there is an announcement in HeroLab Online itself (in which case I completely missed it). So either you need to add an announcement, or make it much more obvious, for those users who do not regularly frequent the forums (like me). A 15 minutes heads-up would help us to get our things offline if needed.

And a note to the timing: 12 noon PST is 9pm CET, so high noon for European gamers (both playing and planning), and an inconvenient time to have HLO be unavailable.
 
I agree about the notice for dropping herolab, but with regards to the times, I suspect that it will 9 pm somewhere in the world regardless of when it drops.
 
in HLO there's a small alarm-bell looking icon in the upper right of the screen (next to the Validation Report and HLO Settings buttons). that's the Notifications button, click that and it lists downtime announcements and update notifications.
 
dacoobob said:
in HLO there's a small alarm-bell looking icon in the upper right of the screen (next to the Validation Report and HLO Settings buttons). that's the Notifications button, click that and it lists downtime announcements and update notifications.
Click to expand...

If it doesn't highlight in some way to indicate that there is an imminent shutdown then the alarm-bell icon isn't much use (from a UI point of view).
 
Farling said:
If it doesn't highlight in some way to indicate that there is an imminent shutdown then the alarm-bell icon isn't much use (from a UI point of view).
Click to expand...

We know this is a poor solution at the moment. We're discussing internally what we can do to improve it (and really, there's no shortage of ideas, just implementation time and vying for priority).
 
You must log in or register to reply here.
Back
Top