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Can't update

Z

zauriel56

Member
Keep getting a message saying the Certificate is subject to revocation or something, also basically says it can't connect to the server for hero lab
 
What browser are you using?

And how are you connecting to the site for the updates, using a browser or clicking on the updates when the program loads?
 
Hi there,


That error indicates a problem accessing secure web sites. Try the following...

- Close Hero Lab and open Internet Explorer.
- From the Tools menu, select Internet Options to display the Internet Options dialog.
- Click on the Advanced tab.
- Scroll down to the Security section.
- Uncheck the Check for server certificate revocation box.
- Click on the OK button.
- Close all Internet Explorer browsers before retrying.

Does that help?

Also, please ensure that your computer is showing the correct time - if the time is too far wrong, it'll be unable to validate security certificates properly, which could lead to this problem.


Hope this helps!
 
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