Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Realm Works Forums > Realm Works Discussion

Notices

Reply
 
Thread Tools Display Modes
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old April 21st, 2016, 02:19 PM
Over the past few years, Liz has established herself as a prominent force here on the forums and our social media. However, as the adage goes, all good things must come to an end. Liz has chosen to pursue an opportunity in another industry, and her tenure with Lone Wolf will be ending this Friday, April 22nd.

I’d like to take this opportunity to publicly thank Liz for all her hard work, and for always managing our amazing community with aplomb. Her positive energy was felt by everyone, and she will definitely be missed. We all wish her the best as she ventures off into an entirely new pursuit.

Unfortunately, Liz’s absence will be felt in a more tangible way as well. Lone Wolf is a tiny company. As such, it is simply impossible for other staff members to absorb everything Liz has been doing without it having profoundly adverse effects elsewhere. So I want to provide a heads-up on assorted changes that everyone will be experiencing as a result of Liz’s departure.

• The forums and other community-focused aspects of the company (e.g. social media) require regular care and attention, which Liz ably handled. That care and attention will be greatly diminished in Liz’s absence. We will likely be less responsive to issues until Liz can be replaced and that replacement gets up to speed. Social media will potentially experience a comparatively bigger delay, since Colen and I will be the ones taking over the responsibilities, and sites like Facebook don’t factor prominently into daily routines.

• Part of Liz’s duties included the occasional need to “play sheriff”, spotting threads that have become inappropriate in some way and intervening as necessary. We won’t have Liz’s watchful eye, so we’re requesting everyone to help us stay abreast of any threads that violate forum rules (e.g. language, disrespect, non-constructive, etc.). On the forums, there is a convenient “Report Post” button in the lefthand pane that features a red-bordered triangle. Feel free to even report posts that look like they might become contentious and lead to forum rules violations. That will flag it to our attention so we can take a look and monitor the thread more closely. Reporting a post doesn’t get anyone in trouble – unless they deserve it. All it does is make us aware that we need to take a look ourselves. We’d rather have users with an “itchy trigger finger” reporting a few false alarms than to have a thread get out of hand because we weren’t able to pay close attention like Liz has done.

• We’re also instituting what some will consider a change in policy in regards to inappropriate posts. In the past, we’ve been pretty accommodating when forum rules are violated, using stern words and issuing lots of warnings. That’s going to be changing, since we don’t have a “sheriff” anymore. Violations of forum rules will now receive little tolerance. First-time offenders will typically still receive a warning, but repeat offenders will be met with more decisive handling, which will usually involve being banned for a suitable period. These situations arise very infrequently, but they can quickly get out of hand without close monitoring, and our lack of someone to actively monitor things dictates this change.

• Complex technical support queries will likely have slower response times. However, simple and relatively common things like license reactivations should not be appreciably impacted.

• Liz served as the primary point of contact for numerous groups, whether it be data file authors, marketing related, licensing focused, or a host of other things. Those responsibilities are being absorbed by Colen and myself, which means they will now be competing for attention with all of our management and development responsibilities. As such, our responsiveness will not be what everyone has become accustomed to.

• All consumer-focused communications have been Liz’s responsibility. This encompassed the monthly newsletters, important news updates, videos, and a whole lot more. Things like the monthly newsletter will be taken over by Colen and myself, but more time-intensive things will simply have to be dropped. For example, without Liz to invest all the time and effort in creating the Realm Works Spotlight Series videos, there is no way to continue them at this time.

• Liz coordinated all the logistics for conventions, such as PaizoCon and GenCon. Liz’s absence will deal a severe blow to the smooth operation of those events, and we’re still figuring out how to adapt. There’s four months before GenCon, which may seem like a lot of time from the outside, but it actually isn’t when planning something of that magnitude. We’ll get GenCon sorted out, but events like PaizoCon are significantly more problematic due to the very short time window to make adjustments.

I’m sure that there will be other areas where Liz’s departure will have a material impact, but those are the big ones that leap to mind right now. The bottom line is that things Liz previously handled won’t run as smoothly or efficiently for a while – at least, until we can find a suitable replacement and get them up to speed. Please keep this in mind over the upcoming weeks and months. Your patience and understanding is greatly appreciated!
rob is offline   #1 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old April 21st, 2016, 02:20 PM
Replacement Search Begins Soon

As you can imagine, we’re focusing our time on knowledge transfer and the hand-off of responsibilities from Liz right now, but we’ll shortly begin the process of finding Liz’s replacement. A formal job posting should appear in the near future. In the meantime, here’s a quick preview of the most critical aspects of the position:
• Community management and outreach – e.g. forums, social media, etc.

• Marketing and communications – with an emphasis on the latter

• Relationship management – primarily focusing on our numerous licensing partners

• Obviously, familiarity with our products is required
Feel free to share this information with anyone that you think might be a good fit and let them know to stay tuned for the official job posting, which will include details on how to apply for the position. Thanks!
rob is offline   #2 Reply With Quote
ShadowBC
Junior Member
 
Join Date: Feb 2014
Location: Michigan, USA
Posts: 4

Old May 3rd, 2016, 06:02 PM
Where would be the best place to check about the search finally starting? I'm assuming it'll be posted here on the forums and on social media.
ShadowBC is offline   #3 Reply With Quote
Acenoid
Senior Member
 
Join Date: Dec 2013
Posts: 785

Old May 4th, 2016, 09:34 AM
EDIT: My apologies, after re-reading your post, it seems that I have misread it's contents quite a bit. I have removed my previous text.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net

Last edited by Acenoid; May 4th, 2016 at 12:53 PM.
Acenoid is offline   #4 Reply With Quote
AEIOU
Senior Member
 
Join Date: Jan 2012
Posts: 1,147

Old May 4th, 2016, 11:31 AM
@ShadowBC: Since you appear interested in the position, I'd recommend you PM Rob directly for more information. I would not assume to see anything regarding job postings in the forums or social media. I would assume it would be posted to their job posting section of the website -- http://www.wolflair.com/about-us/jobs/
AEIOU is offline   #5 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old May 4th, 2016, 02:37 PM
@ShadowBC: We'll be posting a notice here and on social media when we're ready to start accepting resumes.

@AEIOU: Good counsel on the assumptions in general. In this case, we'll be making the job opening widely known. Also, I specifically have PMs turned off. I use email to monitor the forums, so I often don't see PMs for months after they've been sent. It's better to have them turned off than lead people to believe that I'm intentionally ignoring them.
rob is offline   #6 Reply With Quote
Bobson
Member
 
Join Date: Sep 2011
Posts: 35

Old May 5th, 2016, 04:48 AM
Quote:
Originally Posted by rob View Post
Also, I specifically have PMs turned off. I use email to monitor the forums, so I often don't see PMs for months after they've been sent. It's better to have them turned off than lead people to believe that I'm intentionally ignoring them.
As someone who sent you a PM months ago and never got a response, I appreciate that you've since turned them off. (Either that, or I found a way to PM someone despite that.) I feel less ignored now.
Bobson is offline   #7 Reply With Quote
ruhar
Senior Member
 
Join Date: Nov 2011
Location: Langley, WA, USA
Posts: 602

Old May 6th, 2016, 03:48 PM
I just saw the announcement and I'm sorry to see that Liz has left. I wish her well but she will be greatly missed not only by Rob and his crew but those of us out here. Good luck Liz and good luck Rob and crew. We promise to behave. LMAO
ruhar is offline   #8 Reply With Quote
rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old May 16th, 2016, 04:20 AM
Quote:
Originally Posted by Bobson View Post
As someone who sent you a PM months ago and never got a response, I appreciate that you've since turned them off. (Either that, or I found a way to PM someone despite that.) I feel less ignored now.
I turned off PMs a long time ago - not within the last few months. I just double-checked and they are definitely NOT enabled. I also don't have any in my inbox that somehow managed to get through. So the PM you sent went to someone other than me.
rob is offline   #9 Reply With Quote
Parody
Senior Member
 
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,407

Old May 16th, 2016, 07:42 AM
FWIW: when you send a PM it looks like it sends unless you mess up a recipient's name. (vBulletin doesn't tell the sender if or why the recipient may not have gotten it.)

And yes, I just tested this by trying to send one to rob and one to qwerxzvfeaasd.

Parody is offline   #10 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 06:51 AM.


Powered by vBulletin® - Copyright ©2000 - 2021, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.