Server status/maintenance - Page 32

SteveT · 06:19 PM

On Sat. (Oct. 16) we will be taking Hero Lab Online down for maintenance to fix a serious issue with the Oracle class in Pathfinder 2 at 6:15 PM Pacific (1:15 AM UTC). Expected duration of downtime is 5 minutes. We apologize for the inconvenience.

EDIT: This has been completed.

SteveT · 10:30 AM

On Wed. (Oct. 20) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

SteveT · 01:23 PM

On Fri. (Oct. 22) we will be taking Hero Lab Online down for maintenance at 1:15 PM Pacific time (8:15 PM UTC) to fix an internal stability issue that could impact performance. Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has been completed.

SteveT · 10:09 AM

On Wed. (Oct. 27th) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT · 11:53 AM

On Wed. (Oct. 27th) we will be deploying a hotfix for Hero Lab Online at 11:40 AM Pacific time (6:40 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT · 03:03 PM

On Wed. (Nov. 3) we will be taking our account/sales server down for maintenance at 2:45 PM Pacific time (9:45 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that.

EDIT: This has been completed.

SteveT · 11:31 AM

On Thurs. (Nov. 4) we will be taking our account/sales server down for maintenance at 11:25 AM Pacific time (6:25 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that.

EDIT: This has been completed.

SteveT · 10:27 AM

On Thurs. (Nov. 11) we will be taking Hero Lab Online our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

NOTE: This maintenance was originally scheduled for Wed. Nov. 10 but was postponed to Thurs. Nov. 11.

EDIT: This has been completed. Release notes will be posted shortly.

SteveT · 10:54 AM

On Fri. (Nov. 12) we will be taking Hero Lab Online down for maintenance at 10:45 AM Pacific time (6:45 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT · 02:18 PM

On Fri. (Nov. 19) we will be taking our account/sales server down for maintenance at 2:15 PM Pacific time (10:15 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute at this time.

EDIT: This has been completed.

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SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 October 16th, 2021, 06:06 PM	On Sat. (Oct. 16) we will be taking Hero Lab Online down for maintenance to fix a serious issue with the Oracle class in Pathfinder 2 at 6:15 PM Pacific (1:15 AM UTC). Expected duration of downtime is 5 minutes. We apologize for the inconvenience. EDIT: This has been completed. Last edited by SteveT; October 16th, 2021 at 06:19 PM.
#311

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 October 18th, 2021, 06:44 PM	On Wed. (Oct. 20) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes. EDIT: This has been completed. Last edited by SteveT; October 20th, 2021 at 10:30 AM.
#312

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 October 22nd, 2021, 12:54 PM	On Fri. (Oct. 22) we will be taking Hero Lab Online down for maintenance at 1:15 PM Pacific time (8:15 PM UTC) to fix an internal stability issue that could impact performance. Expected duration of downtime is 10 minutes, though it may be less. EDIT: This has been completed. Last edited by SteveT; October 22nd, 2021 at 01:23 PM.
#313

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 October 26th, 2021, 02:25 PM	On Wed. (Oct. 27th) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 10 minutes. EDIT: This has been completed. Last edited by SteveT; October 27th, 2021 at 10:09 AM.
#314

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 October 27th, 2021, 11:27 AM	On Wed. (Oct. 27th) we will be deploying a hotfix for Hero Lab Online at 11:40 AM Pacific time (6:40 PM UTC). Expected duration of downtime is 10 minutes. EDIT: This has been completed. Last edited by SteveT; October 27th, 2021 at 11:53 AM.
#315

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 November 3rd, 2021, 02:36 PM	On Wed. (Nov. 3) we will be taking our account/sales server down for maintenance at 2:45 PM Pacific time (9:45 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that. EDIT: This has been completed. Last edited by SteveT; November 3rd, 2021 at 03:03 PM.
#316

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 November 4th, 2021, 11:15 AM	On Thurs. (Nov. 4) we will be taking our account/sales server down for maintenance at 11:25 AM Pacific time (6:25 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that. EDIT: This has been completed. Last edited by SteveT; November 4th, 2021 at 11:31 AM.
#317

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 November 12th, 2021, 10:25 AM	On Fri. (Nov. 12) we will be taking Hero Lab Online down for maintenance at 10:45 AM Pacific time (6:45 PM UTC). Expected duration of downtime is 10 minutes. EDIT: This has been completed. Last edited by SteveT; November 12th, 2021 at 10:54 AM.
#319

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 November 19th, 2021, 02:08 PM	On Fri. (Nov. 19) we will be taking our account/sales server down for maintenance at 2:15 PM Pacific time (10:15 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute at this time. EDIT: This has been completed. Last edited by SteveT; November 19th, 2021 at 02:18 PM.
#320