Server status/maintenance - Page 22

SteveT · 11:14 AM

On Wednesday morning (August 19) at 10 AM Pacific time (5 PM UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

UPDATE: We are going to be down a few minutes past the initial projected hour but we expect to be back up in just a few minutes.

UPDATE: Sorry for the delay, everything is back up.

SteveT · 10:08 AM

On Thursday morning (August 20th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 10 minutes of downtime.

EDIT: This has been completed.

SteveT · 11:13 AM

We plan to briefly take down Hero Lab Online for about 5 minutes to deploy bug fixes at 11:15am pacific (6:15 PM UTC). We expect to be back up by about 11:20am pacific.

SteveT · 10:08 AM

On Wed. morning (August 26th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime.

EDIT: This has been completed.

SteveT · 10:07 AM

On Wed. morning (September 2nd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime.

EDIT: This has been completed.

SteveT · 10:16 AM

On Tues. morning (September 8th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime.

EDIT: This has been completed.

SteveT · 11:12 AM

On Wednesday morning (September 9) at 10 AM Pacific time (5 PM UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 09:11 AM

On Friday morning (September 11) at 9 AM Pacific time (4 PM UTC), we plan to take Hero Lab Online and our account/sales servers down for maintenance. We expect up to about 10 minutes of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 02:30 PM

We plan to briefly take down Hero Lab Online for about 5 minutes to deploy bug fixes at 2:25pm pacific (9:25 PM UTC).

EDIT: This has been completed.

SteveT · 02:07 PM

On Wed. morning (September 16th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 10 minutes of downtime, though it may be less.

EDIT: This has been completed.

EDIT: We are rolling out a hotfix for HLO to fix some errors users are encountering @11:40 am pacific (6:40 PM UTC). Downtime is expected to be 5 minutes or less.

EDIT: This has been completed.

EDIT: We will be manually running our (normally nightly) maintenance cycle on the HLO server at 2:05 pm pacific (9:05 pm utc) to fix some further errors some users are encountering with the stage. Expected downtime will be approximately 1 minute.

EDIT: This has been completed.

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SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 August 19th, 2020, 06:01 PM	On Thursday morning (August 20th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 10 minutes of downtime. EDIT: This has been completed. Last edited by SteveT; August 20th, 2020 at 10:08 AM.
#212

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 August 21st, 2020, 11:10 AM	We plan to briefly take down Hero Lab Online for about 5 minutes to deploy bug fixes at 11:15am pacific (6:15 PM UTC). We expect to be back up by about 11:20am pacific. Last edited by SteveT; August 21st, 2020 at 11:13 AM.
#213

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 August 26th, 2020, 09:48 AM	On Wed. morning (August 26th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime. EDIT: This has been completed. Last edited by SteveT; August 26th, 2020 at 10:08 AM.
#214

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 September 2nd, 2020, 09:50 AM	On Wed. morning (September 2nd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime. EDIT: This has been completed. Last edited by SteveT; September 2nd, 2020 at 10:07 AM.
#215

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 September 8th, 2020, 09:47 AM	On Tues. morning (September 8th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime. EDIT: This has been completed. Last edited by SteveT; September 8th, 2020 at 10:16 AM.
#216

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 September 8th, 2020, 10:07 PM	On Wednesday morning (September 9) at 10 AM Pacific time (5 PM UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; September 9th, 2020 at 11:12 AM.
#217

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 September 10th, 2020, 03:24 PM	On Friday morning (September 11) at 9 AM Pacific time (4 PM UTC), we plan to take Hero Lab Online and our account/sales servers down for maintenance. We expect up to about 10 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; September 11th, 2020 at 09:11 AM.
#218

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 September 11th, 2020, 02:21 PM	We plan to briefly take down Hero Lab Online for about 5 minutes to deploy bug fixes at 2:25pm pacific (9:25 PM UTC). EDIT: This has been completed. Last edited by SteveT; September 11th, 2020 at 02:30 PM.
#219