Issue with Emerald Spire Encounter Library

[aunger93]

Hello, all!

I recently purchased the Emerald Spire Encounter Library Pack to make my life easier as I run my family through the superdungeon, but cannot import any of the encounters from the Encounter Library into the portfolio. When I attempt to do so, I get the following message:

Errors were encountered when loading the saved portfolio! If you notice incorrect behaviors in your portfolio, please report it to the data file authors (you can contact them from the Help menu).

Hero 'Goblin Commando' cannot be imported because you do not have access to the required package.
Hero 'Goblin Dog' cannot be imported because you do not have access to the required package.

I have updated my license, double-checked that I own the requisite data packs (even though none are listed, I made sure that I had the APG, UE, UM, and MA since they're referenced in Emerald Spire).

Can't figure out for the life of me why this isn't working. Does anyone have any advice?