Hell on Earth crash

[Giddoen]

So I am trying to make a hero for HoE and I am making a Templar and when I get to edges and choose the Templar I get a crash notice I will try to capture the image and upload it here.


Just wanted to see if others are having this issue?

Giddoen

[zarlor]

I've made several Templar characters with no issues. I sometimes have issues with Hero Lab just crashing for no apparent reason when adding something, though. Did you try to do it a couple of times (make sure you save your portfolio just before you select that Templar Edge, though, so if it crashes on you again you've at least got that much of it saved.)

[jbearwillis]

My Hell on Earth file is up to date and I just made a complete character and is a Templar with the Templar edge and it worked fine. When I went to give them a weapon "Peacemaker .45 SA, it crashed and closed. So not sure where or what in those files are causing it to crash. I will try to make a new character again and save it this time zarlor.

[zarlor]

I've been getting a few crashes, often when adding weapons as well, like on the DLNoir file. I had it happen twice in a row adding the weapon for the Grifter NPC but the third time it took. I wonder if there is some odd little hitch in Hero Lab we are running into. I may have to follow-up on actually noting down the full crash log errors.

[jbearwillis]

Don't know it worked this time - Chalk it up to the hero lab ghost in the machine.

[jbearwillis]

Here is the crash I get when it does happen. It happens at random times when building a character with user files. So not sure if it doesn't like something in the files or what. Never happens in the basic hero lab files.


HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jwillis\AppData\Local\Temp\lwderror4104.t xt

C:\Program Files\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 0, build: 6002, platform: 2, version: Service Pack 2, spmaj: 2, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read

[Giddoen]

Originally Posted by jbearwillis

My Hell on Earth file is up to date and I just made a complete character and is a Templar with the Templar edge and it worked fine. When I went to give them a weapon "Peacemaker .45 SA, it crashed and closed. So not sure where or what in those files are causing it to crash. I will try to make a new character again and save it this time zarlor.

Exactly what happened to me...I added the peacemaker and boom crash!

Giddoen

[Giddoen]

I will try again...not the end of the world (no pun intended ) :-)

I will send the error report if it happens...kinda goofing off at work so not a big priority just wanted to see if others where having the same issues. Thanks for all the feedback.

[Giddoen]

ok crashed again...I tried to add a different ranged weapon - police gun. got the following error:
HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jpolack\AppData\Local\Temp\lwderror4772.t xt

C:\Program Files (x86)\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 1, build: 7601, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000100, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read

[zarlor]

Looks like the same error on the same address. I think we will have to send those reports on to Lone Wolf support and see if they can figure something out. If it is something odd in any of my data files I'll certainly be happy to fix it, but with that error I'm not sure how I would figure out what it could be.