Member
Join Date: Aug 2013
Posts: 56
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EDIT Got it to sync, but now facing "Error deserializing span list" whenever try to open realm.
Hi all, I haven't used Realm Works in a few years, so I figured I would have some problems coming back, since my realms are old (May of 2016 was last sync). The problem I'm having is when I try to open either of my old realms, I get the "you must sync first" error. So I click "Sync Required" button and they seem to sync fine. There's no errors, and when I click on "Manage Realm Data", the local and server topics/articles, etc. are identical. It seems to have worked. Only I still can't open the realm. It still says sync required. I did contact support about this a few weeks ago, and was told the problem would have to be forwarded to devs, so there might be some time before they could take a look at it. I haven't heard anything yet, so I'm hoping someone in the community might have encountered this problem and have a solution. I don't currently have server/cloud access. I AM able to create new realms, modify them, and they will sync up and open. I just can't get into the old ones. thanks for any all help! Last edited by Indus101; April 19th, 2020 at 07:51 AM. Reason: Updating the situation |
#1 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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Did you update your program? Since 2016 there have been several releases that are required in order to sync.
my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#2 |
Member
Join Date: Aug 2013
Posts: 56
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Hi,
Yes, I'm on a brand new PC, so I downloaded the most current Realm Works version that was available. |
#3 |
Senior Member
Join Date: Mar 2014
Location: Germany, so please bear with my English
Posts: 378
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This could be the issue - just guessing, you should probably contact support.
Find my stuff on _|_ F i c t i o n a l m a p s . c o m _|_ D r i v e t h r u R P G _|_ |
#4 |
Member
Join Date: Aug 2013
Posts: 56
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Quote:
In the meantime, I was just hoping someone here might have some input on the matter, or have encountered it somewhere before. thanks |
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#5 |
Senior Member
Join Date: May 2007
Location: Louisville, Ky
Posts: 330
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Quote:
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#6 |
Member
Join Date: Aug 2013
Posts: 56
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Well, I bit the bullet and renewed my server access. Good news is, I was able to sync my old realm. Bad news is, it won't open.
I guess, because it's so old, Realm Works needs to update it to open. There's no choice but to allow it to do so. However, it crashes every time with this message: "Error deserializing span list" I've sent the report to the devs. Has anyone else had issues like this and found a workaround? thanks in advance |
#7 |
Member
Join Date: Aug 2013
Posts: 56
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There's not a way to change the title of my post, is there? Since the sync thing is no longer the issue buy the "Error deserializing span list" is?
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#8 |
Senior Member
Join Date: Dec 2013
Posts: 798
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There is another thread regarding this ...
I have no idea how I would export all my data away from RW. Used to it, love it, damn it's a shame. Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers) -> Browser Client: https://kiwiirc.com/client/irc.rizon.net |
#9 |
Senior Member
Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,690
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I've gotten all my text and images out. What I've lost are the smart image overlays with all the links to topics.
But I've got it all if they shut down the servers unexpectedly. my Realm Works videos https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw |
#10 |
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