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SteveT
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Old July 11th, 2019, 06:18 PM
On Friday morning (July 12th) at 10 AM Pacific time we're planning to take our account/sales server offline for some maintenance for about 10-15 minutes. New logins to Hero Lab Online and Realm Works will be unavailable during this time, but your service should be unaffected if you are already logged in.

UPDATE: This has been completed.

Last edited by SteveT; July 12th, 2019 at 10:36 AM.
SteveT is offline   #111
SteveT
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Join Date: Dec 2016
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Old July 25th, 2019, 06:35 PM
On Friday morning (July 26) at 10 AM Pacific time, we're planning on taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

UPDATE: This has been completed.

Last edited by Joe; July 26th, 2019 at 10:50 AM.
SteveT is offline   #112
SteveT
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Old July 28th, 2019, 08:49 PM
On Monday morning (July 29) at 10 AM Pacific time, we're planning to take our account/sales server down for maintenance. We expect up to about 20 minutes of downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

EDIT: This has been completed.

Last edited by SteveT; July 29th, 2019 at 09:22 AM.
SteveT is offline   #113
SteveT
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Join Date: Dec 2016
Posts: 491

Old August 6th, 2019, 10:21 AM
On Wednesday morning (August 7th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; August 7th, 2019 at 09:26 AM.
SteveT is offline   #114
SteveT
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Join Date: Dec 2016
Posts: 491

Old August 8th, 2019, 06:56 PM
On Friday (August 9th) at 12 noon Pacific time, we plan to take Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by Joe; August 9th, 2019 at 11:24 AM.
SteveT is offline   #115
davidp
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Old August 9th, 2019, 05:50 PM
On Saturday (August 10th) at 8 AM Pacific time, we plan on taking Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by davidp; August 10th, 2019 at 07:24 AM.
davidp is offline   #116
SteveT
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Join Date: Dec 2016
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Old August 15th, 2019, 02:38 PM
On Friday (August 16th) at 10 AM Pacific time, we plan on taking Hero Lab Online and our account/sales server down for maintenance for about 15 minutes. New logins to Realm Works will also be unavailable during this time.

EDIT: This has been completed.

Last edited by SteveT; August 16th, 2019 at 10:17 AM.
SteveT is offline   #117
SteveT
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Join Date: Dec 2016
Posts: 491

Old August 19th, 2019, 11:38 AM
On Tuesday morning (August 20th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by Joe; August 20th, 2019 at 09:21 AM.
SteveT is offline   #118
davidp
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Old August 27th, 2019, 01:36 PM
On Wednesday morning (August 28th) at 10 AM Pacific time, we plan to take Hero Lab Online and possibly the Realm Works servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by davidp; August 28th, 2019 at 09:07 AM.
davidp is offline   #119
SteveT
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Join Date: Dec 2016
Posts: 491

Old August 29th, 2019, 10:47 AM
On Friday morning (August 30th) at 10 AM Pacific time, we plan to take our account/sales server down for maintenance for about 15 minutes. New logins to Hero Lab Online and Realm Works will be unavailable during this time.
SteveT is offline   #120
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