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Skeld
Junior Member
 
Join Date: Jul 2010
Posts: 24

Old May 19th, 2016, 09:13 PM
My HL decided it needed reactivation the other day. After that, I can't save anything as a PDF. It says I need to install the plugin. When I download and try to install it tells me another program is using the PDF plug-in.

Nothing else is using the PDF plug-in.

I've uninstalled HL and freshly reinstalled, only to have the same problem.

Anyone else having this problem? Ideas on how to fix it or get around it? I really need to be able to save PDFs.

-Skeld
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Skeld
Junior Member
 
Join Date: Jul 2010
Posts: 24

Old May 19th, 2016, 09:26 PM
Nevermind.

I found where I can download the plugin outsdie of HL and install it. Apparently, HL is the program that was keeping the plugin from installing within HL. How dumb.

-Skeld
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charlieluce
Senior Member
 
Join Date: Jul 2008
Posts: 1,321

Old May 19th, 2016, 09:42 PM
Yeah, there's a ton of posts from people who hit this.

Microsoft actually got around to including a PDF printer in Windows 10, but I like PDF24 over both the plug-in and Microsoft's version.

Currently Running: Pathfinder Second Edition
Currently Playing:
Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds
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ShadowChemosh
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Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729

Old May 20th, 2016, 10:58 AM
For future readers simply Click behind the installer window to HL. Shut HL down and click the "Retry" button on the PDF installer and let it finish.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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MrHolbyta
Junior Member
 
Join Date: Apr 2019
Location: Kentucky
Posts: 2

Old April 27th, 2019, 10:57 AM
I have closed HL and hit retry on the recent update allowing the install to finish, but HL still shows that as a new update.
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Rone
Senior Member
 
Join Date: Dec 2017
Posts: 362

Old April 29th, 2019, 01:32 PM
Hey all, we've updated the installer on the server. We didn't update the version number as you're already being told that you need to update anyway, but re-downloading 1.8 for those experiencing this issue should stop the program from continually telling you that new updates are available.
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Jareth Valar
Member
 
Join Date: Aug 2009
Posts: 38

Old April 29th, 2019, 03:36 PM
Quote:
Originally Posted by Rone View Post
Hey all, we've updated the installer on the server. We didn't update the version number as you're already being told that you need to update anyway, but re-downloading 1.8 for those experiencing this issue should stop the program from continually telling you that new updates are available.
Can confirm. Worked for me. Thanks.
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Krothos
Senior Member
 
Join Date: Jan 2015
Posts: 463

Old April 30th, 2019, 08:03 AM
Confirmed, as well. The PDF plug-in installed and HL stopped reporting a new version was available. THANK YOU!
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AlxNzx
Junior Member
 
Join Date: Aug 2014
Posts: 14

Old January 14th, 2021, 12:25 AM
Where do we find the installer file now on the new website ?
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Farling
Senior Member
 
Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,623

Old January 15th, 2021, 10:08 AM
Quote:
Originally Posted by AlxNzx View Post
Where do we find the installer file now on the new website ?
The PDF plugin can be downloaded from the Updates page within hero lab. No need to looking at web sites.

Farling

Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module

Donations gratefully received via Patreon, Ko-Fi or Paypal
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