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LazarX
Senior Member
 
Join Date: Jun 2008
Location: Jersey City
Posts: 326

Old May 19th, 2022, 05:55 PM
On neither of our iPads can we get Herolab.online to load at all, all of a sudden.

Both iPads were affected while the site does load up on our windows browsers.
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AceOfOtters
Junior Member
 
Join Date: Aug 2021
Posts: 2

Old May 19th, 2022, 06:20 PM
It’s down for my household, too. I cleared safari’s cache, restarted the iPad, tried with/without blockers, no success.

Edit/update: loaded herolab.online on chrome on same iPad, can observe “down for maintenance” page. Sigh

Last edited by AceOfOtters; May 19th, 2022 at 06:24 PM.
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Ryan F
Senior Member
Lone Wolf Staff
 
Join Date: Feb 2018
Posts: 177

Old May 19th, 2022, 06:53 PM
Hey there,

There was an issue identified late this evening that was impacting apple devices and services which the team worked to identify and get hotfixed. The service should now be accessible again.

Our apologies for the additional downtime and load issue.

--
Ryan Furnas
Customer/Technical Support
<support@wolflair.com>
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