Need Hero Lab Online guidance

[JaeWalker]

I'm trying to move my campaign from D&D 5th ed to Pathfinder 1st ed. I have a patron account, and all of my players have the basic level accounts.

I'm pretty sure I messed something up when setting up the campaign, because my players can't access the materials I transferred to. I can see them in the list, so I'm pretty sure they're there.

Is there a way to delete the campaign so I can start over again. Better yet, is there a resource (text, video, both) that will walk me through setting up a campaign in Hero Lab Online? I've been using the PC version for years.

Thanks,

Jae Walker

[mototom]

In campaign settings, you need to have patron sharing turned on.

The players needs to create PCs in the campaign, or transfer them to it. If they're inadvertently opening a copy that's in their character list rather than in the campaign, they won't have access to the shared options.