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gcpeart
Junior Member
 
Join Date: Jul 2012
Posts: 26

Old April 4th, 2021, 06:28 AM
Hey this morning I locked out my account and now I'm getting:
Authentication Error: This device is temporarily denied access to the server.

I figured out (too late) I was using the wrong password. I've now successfully reset the password, but I'm still locked out, and have tried multiple PCs, please help?
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Dami
Senior Member
 
Join Date: Mar 2013
Location: Melbourne, Australia
Posts: 835

Old April 4th, 2021, 03:38 PM
Send an email to support@wolflair.com

Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).

DM and player of D&D since 1980.
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sieumuottv
Junior Member
 
Join Date: Apr 2021
Location: Singapore
Posts: 1

Old April 26th, 2021, 12:39 AM
Have you get your account recoved Mr gcpeart? Please update your situation, I have encounter the same problem like you, thanks in advance.
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Mathias
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 12,897

Old April 26th, 2021, 07:43 AM
sieomuotty, please use the bug reports option in the gear-shaped button at the top left of the Hero Lab interface to ask support for help, or email support@wolflair.com if you're not able to get in to see that control within the program. They'll be able to get you going again.
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