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SteveT
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Old April 30th, 2021, 09:00 AM
On Fri. (April 30th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes.

EDIT: This has been completed.

Last edited by SteveT; April 30th, 2021 at 09:16 AM.
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SteveT
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Old May 11th, 2021, 01:39 PM
We are performing some maintenance on the RW server. It will be down for a few minutes.

EDIT: This maintenance is complete.

Last edited by SteveT; May 11th, 2021 at 02:54 PM.
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SteveT
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Old May 13th, 2021, 08:58 AM
On Thurs. (May 13th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; May 13th, 2021 at 09:28 AM.
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SteveT
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Old May 20th, 2021, 08:24 AM
On Thurs. (May 20th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; May 20th, 2021 at 09:43 AM.
SteveT is offline   #284
SteveT
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Old May 21st, 2021, 08:50 AM
On Fri. (May 21st) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes.

EDIT: This has been completed.

Last edited by SteveT; May 21st, 2021 at 09:13 AM.
SteveT is offline   #285
SteveT
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Posts: 441

Old May 26th, 2021, 08:46 AM
On Wed. (May 26th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes.

EDIT: This has been completed.

Last edited by SteveT; May 26th, 2021 at 09:23 AM.
SteveT is offline   #286
SteveT
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Old May 26th, 2021, 12:32 PM
On Wed. (May 26th) we will be deploying a hotfix for Hero Lab Online at 1:35 PM Pacific time (8:35 PM PM UTC). Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; May 26th, 2021 at 12:44 PM.
SteveT is offline   #287
SteveT
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Join Date: Dec 2016
Posts: 441

Old June 3rd, 2021, 08:49 AM
On Thurs. (June 3rd) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; June 3rd, 2021 at 09:31 AM.
SteveT is offline   #288
SteveT
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Old June 4th, 2021, 08:52 AM
On Fri. (June 4th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 3 minutes.

EDIT: This has been completed.

Last edited by SteveT; June 4th, 2021 at 09:05 AM.
SteveT is offline   #289
SteveT
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Join Date: Dec 2016
Posts: 441

Old June 17th, 2021, 08:37 AM
On Thurs. (June 17th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

EDIT: This has been completed. Sorry for the delay, we needed to investigate an issue that is now resolved.

Last edited by SteveT; June 17th, 2021 at 09:51 AM.
SteveT is offline   #290
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