Senior Member
Join Date: Mar 2013
Location: Leeds UK
Posts: 250
|
Hi,
I am getting the following after updating, any thoughts ? "The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded you can access the editor to correct any errors. One or more packages is for a mismatched version of data files and cannot be loaded. Download updated file packages via the updates mechanism and try loading again" When I try to follow the instructions it does not work and the errors again. |
#1 |
Senior Member
Volunteer Data File Contributor
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
|
Do you have any really old .hl files you have loaded? Also is this on the desktop or the iPad?
Hero Lab Resources: Pathfinder - d20pfsrd and Pathfinder Pack Setup 3.5 D&D (d20) - Community Server Setup 5E D&D - Community Server Setup Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources. Created by the community for the community - Realm Works kickstarter backer (Alpha Wolf) and Beta tester.- d20 HL package volunteer editor. |
#2 |
Senior Member
Join Date: Mar 2013
Location: Leeds UK
Posts: 250
|
I have tried a fresh install and completely removed my old files but still comes up with this after trying ti install the latest pf update.
I am on a desktop |
#3 |
Senior Member
Join Date: Mar 2013
Location: Leeds UK
Posts: 250
|
Does anyone have any ideas, my hero lab is currently useless whenever I install the new update. I have completely removed Hero Lab and re-installed removing all files. The software works until I install the new update.
Please, Please Help |
#4 |
Senior Member
Volunteer Data File Contributor
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
|
I would advise emailing support support@wolflair.com. I don't have anymore ideas.
Hero Lab Resources: Pathfinder - d20pfsrd and Pathfinder Pack Setup 3.5 D&D (d20) - Community Server Setup 5E D&D - Community Server Setup Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources. Created by the community for the community - Realm Works kickstarter backer (Alpha Wolf) and Beta tester.- d20 HL package volunteer editor. |
#5 |
Senior Member
Join Date: Feb 2013
Location: Blandford, UK
Posts: 164
|
Just as a query to double check, when you say you've deleted all the files, you do mean the ones in Program Data/Hero Lab as well as those in Program Files?
|
#6 |
Senior Member
Join Date: Mar 2013
Location: Leeds UK
Posts: 250
|
Quote:
Thanks again for the help Tal |
|
#7 |
Thread Tools | |
Display Modes | |
|
|