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darth.uhde
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Join Date: Nov 2013
Posts: 1

Old November 16th, 2013, 06:56 PM
Just downloaded the program and went through the initial processes. When attempting to contact the server, I got nothing. Using 137. Anyone else having the same problem?
darth.uhde is offline   #31
Steev42
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Join Date: Nov 2010
Posts: 70

Old November 18th, 2013, 02:07 PM
Yeah. Ever since I upgraded to 133 (and then 135, and then 137), I've been unable to use RW at all. I haven't managed to connect to the server even once to verify my account.

Are there firewall settings that need to be applied to allow this connection?

EDIT: The error I'm getting after entering my password is "Unable to contact the server to properly register this machine. Realm Works cannot continue until the machine has been properly registered with the server. Would you like to retry the connection to the server?"

Last edited by Steev42; November 18th, 2013 at 02:09 PM. Reason: Exact Error
Steev42 is offline   #32
Nicole
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Posts: 95

Old November 18th, 2013, 02:13 PM
Steev42, are you a beta user?
Nicole is offline   #33
Steev42
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Posts: 70

Old November 18th, 2013, 02:14 PM
Quote:
Originally Posted by Nicole View Post
Steev42, are you a beta user?
Yes, I am.
Steev42 is offline   #34
Nicole
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Posts: 95

Old November 18th, 2013, 02:29 PM
Okay, that's likely the problem. Have you filed a bug report with us yet? There's an issue which solely affects beta users who haven't been able to successfully log in, and I'll probably need to do some handiwork to get you unblocked.
Nicole is offline   #35
Theocrat
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Join Date: Aug 2009
Location: Imperial Theocracy
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Old November 18th, 2013, 05:02 PM
I got an email saying that the issue was not being able to connect due to server issues. I've now tried to connect via three different networks. And two different computers. It must be on their end.

Theocrat Issak
Las Vegas Lodge Gaming Agent
PFSTheocrat@gmail.com
Theocrat is offline   #36
Steev42
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Join Date: Nov 2010
Posts: 70

Old November 19th, 2013, 05:58 AM
Quote:
Originally Posted by Nicole View Post
Okay, that's likely the problem. Have you filed a bug report with us yet? There's an issue which solely affects beta users who haven't been able to successfully log in, and I'll probably need to do some handiwork to get you unblocked.
Did so last night, but forgot to reply here until now. Thanks.
Steev42 is offline   #37
terraleon
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Join Date: Aug 2010
Posts: 13

Old November 19th, 2013, 09:09 PM
I am also experiencing this issue. I did not have this issue on v112 or v122, but I am seeing it now. I'll file a bug.

-Ben.
terraleon is offline   #38
Theocrat
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Join Date: Aug 2009
Location: Imperial Theocracy
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Old November 20th, 2013, 09:35 PM
I don't know if the system is auto updating or not. But I'm on v137 (I believe). I have never connected and have tried on multiple computers, multiple networks (LAN and WiFi) and I get stopped about 3/4 into the configuring bar.

Theocrat Issak
Las Vegas Lodge Gaming Agent
PFSTheocrat@gmail.com
Theocrat is offline   #39
rob
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Join Date: May 2005
Posts: 8,232

Old November 20th, 2013, 10:52 PM
@Theocrat: Have you submitted a formal bug report? That detail is not clear from your assorted posts above.

Something odd appears to be going on with your situation, so the only way we'll be able to sort things out for you is if you submit a formal bug report. That way, we can specifically investigate your account and coordinate with you to uncover what's unique about your environment.
rob is offline   #40
 

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