Failed to sync to server

[Random]

I get an Unable to Connect error...error says check my internet connection...but my internet is connected just fine.

[picosapicos0]

The same problem as well. "Unable to connect to server" when trying to login.

[Chemlak]

Same problem, here.

Internet connection is fine, otherwise I wouldn't be posting this message, never had a problem until now with RW (except when we've been notified that the server is down, of course).

Cannot use Work Offline (greyed out).

Even went so far as to shut off firewall briefly to try again. Same outcome.

[Rothis]

Same problem as above. I just created my realm works account, logged in and then could not create a realm. I closed the program and waited 10 minutes or so and now cannot log in at all.

I believe I'm using 137. Unlike Chemlak I can work offline, well I can click on the button. It wants me to log in to create a realm.

[rob]

According to Nicole (our server expert), something has gone sideways on the server. She's working to figure it out now. Stay tuned for an update as soon as she gets a handle on the problem.

Sorry for the frustrations...

[rob]

Alright, please give things another try. The hiccup should theoretically be resolved now.

[Cutter]

Looks like it is fixed now Rob. Thanks

Only issue now is that I have three realms created with the same name which were created during my failed connection attempts.

Is there a way to delete these messed up realms?

[Karelzarath]

Originally Posted by Cutter

Looks like it is fixed now Rob. Thanks

Only issue now is that I have three realms created with the same name which were created during my failed connection attempts.

Is there a way to delete these messed up realms?

I'd also like to know this.

[rob]

Cross-posted from another thread...

Deleting realms isn't possible yet. That will change once full server syncing is operational.

Regarding the extraneous realms, we need some more data to try to figure out what happened. That includes your account name you created and your email address, as well as what you were doing prior to the server outage and what you were trying to do during the server outage. The best way to provide us with that information is to submit a bug report. This way, we can easily follow up with you to ask additional questions if we have them while diagnosing the problem.

Please submit a bug report to the link below and include the information I outlined above.
http://www.wolflair.com/root/bugrepo...ct=realm_works

Thanks!

[Theocrat]

I have been trying at many various times today to sync up for my initial connection. I thought that maybe I'd typed in the wrong password and used the forgot password link and that took me to a ticket page. But since you have to type in the password twice I'm pretty sure I didn't screw that up.