Server status/maintenance - Page 13

SteveT · 09:30 AM

On Wednesday morning (September 11) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This is now complete.

SteveT · 10:33 AM

On Wednesday morning (September 18) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This is now complete.

SteveT · 09:40 AM

On Wednesday morning (September 25) at 10 AM Pacific time, we plan to take Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This is now complete.

SteveT · 10:07 AM

On Wednesday morning (October 2) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: Things are taking a little longer than expected.

UPDATE: Sorry for the delay. Everything is now back up.

SteveT · 09:47 AM

On Thursday morning (October 3) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 09:26 AM

On Wednesday morning (October 9) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This maintenance will also include our account/sales server.
EDIT: This has been completed.

SteveT · 11:12 AM

On Wednesday morning (October 16) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

Additionally on Tuesday morning (October 15) at 10 AM pacific time we will be taking just the Realm Works server down for maintenance for up to 30 minutes (though it will likely less).

EDIT: This downtime took longer than expected but everything is back up now.

SteveT · 09:56 AM

On Wednesday morning (October 23) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

UPDATE: In addition we will also be taking Hero Lab Online down for maintenance for up to 15 minutes on Thursday morning (October 24) at 2 AM pacific time.

UPDATE: The Wednesday morning maintenance is now complete.

SteveT · 09:59 AM

On Wednesday morning (October 30) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 09:59 AM

We will be restarting our account/sales server at 2:25 pm pacific today (Tues. 10/29). Logins to Realm Works and Hero Lab Online will be unavailable for a minute or so until the account server is back up.

EDIT: This has been completed.

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SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 September 10th, 2019, 12:08 PM	On Wednesday morning (September 11) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This is now complete. Last edited by Joe; September 11th, 2019 at 09:30 AM.
#121

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 September 16th, 2019, 04:51 PM	On Wednesday morning (September 18) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This is now complete. Last edited by SteveT; September 18th, 2019 at 10:33 AM.
#122

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 September 24th, 2019, 04:55 PM	On Wednesday morning (September 25) at 10 AM Pacific time, we plan to take Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This is now complete. Last edited by Joe; September 25th, 2019 at 09:40 AM.
#123

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 October 1st, 2019, 11:34 AM	On Wednesday morning (October 2) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. UPDATE: Things are taking a little longer than expected. UPDATE: Sorry for the delay. Everything is now back up. Last edited by SteveT; October 2nd, 2019 at 10:07 AM.
#124

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 October 2nd, 2019, 02:18 PM	On Thursday morning (October 3) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; October 3rd, 2019 at 09:47 AM.
#125

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 October 7th, 2019, 02:00 PM	On Wednesday morning (October 9) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This maintenance will also include our account/sales server. EDIT: This has been completed. Last edited by SteveT; October 9th, 2019 at 09:26 AM.
#126

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 October 25th, 2019, 04:33 PM	On Wednesday morning (October 30) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 1 hour of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; October 30th, 2019 at 09:59 AM.
#129

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 491 October 29th, 2019, 01:13 PM	We will be restarting our account/sales server at 2:25 pm pacific today (Tues. 10/29). Logins to Realm Works and Hero Lab Online will be unavailable for a minute or so until the account server is back up. EDIT: This has been completed. Last edited by SteveT; October 30th, 2019 at 09:59 AM.
#130