installing the PDF plugin - Page 2

Nogard666 · February 24th, 2024, 08:46 PM

I am getting the error "To create PDF files, you must download the PDF plugin for Hero Lab. This is available as a free download from the updates mechanism."

Yes, I have bought Shadowrun.

I only have the x64 version of HLC installed.

I got the download file for the plugin and installed it. I can find the 4 files you give in the install location of the plugin, but there is no directories for x32 or x64 in either the PDFCanvas directory or the HLC directory.

Dami · February 24th, 2024, 11:32 PM

Okay, we have covered the main possibilities. It may be installing to the wrong location?
Are the PDcanvas files in C:/Program Files (x86)/Hero Lab? (I checked where mine are.)
Otherwise I can only suggest emailing support.

Nogard666 · February 26th, 2024, 01:59 PM

I got it figured out. The problem is that I have HLC installed on my D drive. And no matter which drive I installed the plugin to it did not put the files into the directory on my D drive. I was able to manually copy and paste them and it now works. Alternatively I was just able to "print" the characters and then just select print to PDF and it worked the same.

Dami · February 26th, 2024, 10:08 PM

Quote:

Originally Posted by Nogard666

I got it figured out. The problem is that I have HLC installed on my D drive. And no matter which drive I installed the plugin to it did not put the files into the directory on my D drive. I was able to manually copy and paste them and it now works. Alternatively I was just able to "print" the characters and then just select print to PDF and it worked the same.

Yes, default install for HL is C drive. Glad to hear you got it worked out!

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Nogard666 Junior Member Join Date: Nov 2014 Location: Lawrence, KS Posts: 11 February 26th, 2024, 01:59 PM	I got it figured out. The problem is that I have HLC installed on my D drive. And no matter which drive I installed the plugin to it did not put the files into the directory on my D drive. I was able to manually copy and paste them and it now works. Alternatively I was just able to "print" the characters and then just select print to PDF and it worked the same.
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