Senior Member
Join Date: Oct 2015
Posts: 144
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I submitted a bug report titled "Test" at 8:41 AM East 9/4/19.
HLO and HLC 32 GB iPad 5th Generation |
#11 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 13,213
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I'm sorry to say that we have only received 4 bug reports this morning so far, and none of them appear to be the one you submitted. Could you please give me the exact details of how you submitted it - if it's by email, what address did you send it to? If it was on a web page, could you give me a link to it, please?
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#12 |
Senior Member
Join Date: Oct 2015
Posts: 144
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I submitted almost all of my bug reports through the form in HLO. The one I submitted this morning was submitted there with the title "Test".
HLO and HLC 32 GB iPad 5th Generation |
#13 |
Senior Member
Join Date: Oct 2015
Posts: 144
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@Mathias Did you give up on me?
HLO and HLC 32 GB iPad 5th Generation |
#14 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 13,213
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I apologize for letting this slip off my radar. Let me look into this.
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#15 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 13,213
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Did you get the "Bug Report Submitted" message within HLO after you submitted the bug report? Or was there an error message, or did it just not do anything after you submitted the report?
Last edited by Mathias; September 9th, 2019 at 02:37 PM. Reason: Added a screenshot |
#16 |
Senior Member
Join Date: Oct 2015
Posts: 144
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I just submitted one this morning from my phone that said bug reported submitted. I don't remember seeing that before. Let me know if you got it, I may have an idea what's going on if you did. The subject is "test".
Updated I submitted another bug report when I got home and received the message saying the report was submitted. I didn't receive an acknowledgement email. Here is a link to the message I received. https://1drv.ms/u/s!AkQaEoelqApSt1ab...l6ryM?e=hFkfgG I always send links to screenshots shared on my MS One Drive with bug reports would that be triggering a spam filter possibly? HLO and HLC 32 GB iPad 5th Generation Last edited by evdjj3j; September 10th, 2019 at 06:16 PM. |
#17 |
Senior Member
Join Date: Oct 2015
Posts: 144
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@Marhias Did I lose you again?
HLO and HLC 32 GB iPad 5th Generation |
#18 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Hi efdjj3j - Mathias is definitely working on it. I'm sure he'll get back to you soonly.
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#19 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 13,213
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I apologize, I reported this problem to the right people, and we've been able to figure out that it has to do with the domain you're using for email, but I haven't heard back on the progress of fixing the problem, so I didn't have anything to report yet.
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#20 |
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