Hero Lab Classic 64-bit Windows Open Beta - Page 3

Dwayne · June 11th, 2019, 07:56 PM

Is it just a waste of time reporting problems? I have reported two problems and get only silence.

Parody · June 11th, 2019, 09:08 PM

Quote:

Originally Posted by Dwayne

Is it just a waste of time reporting problems? I have reported two problems and get only silence.

Did you report your bugs using the appropriate bug reporting page? That puts your issues into their tracking system.

Dwayne · June 11th, 2019, 09:28 PM

The first post says to report them here or the bug tracking page.

DaveM · June 12th, 2019, 07:41 AM

We are definitely looking into the issues you have reported. We've been a bit busy getting both platforms up and running in 64-bit, now we are set on fixing outstanding issues.

EightBitz · June 20th, 2019, 04:34 AM

Can I use the same key for both the 32-bit and 64-bit versions if they're both on the same computer?

Tekwych · June 20th, 2019, 07:03 AM

I can, and do, with the Mac 64 bit beta

EightBitz · June 22nd, 2019, 02:47 AM

When I start the 64-bit version, it tells me there's an update available. When I tell it to run the update, it downloads the update, then asks if I want to close the program and install the new version. I click OK. It then updates the "Program Files (x86)" folders.

I let the update finish and click to start the 64-bit version again. It's still telling me there's an update available. Rinse and repeat.

The 64-bit beta tells me it's on v8.8h, and that v8.8i is available.

The 32-bit version tells me it's on v8.8i and is up to date.

Farling · June 22nd, 2019, 02:54 AM

Perhaps it has been installed in two different locations? My beta shows version v8.9

EightBitz · June 22nd, 2019, 03:13 AM

Quote:

Originally Posted by Farling

Perhaps it has been installed in two different locations? My beta shows version v8.9

I have both versions installed, 64-bit and 32-bit, but each version is installed in a single location.

EightBitz · June 22nd, 2019, 03:41 AM

Quote:

Originally Posted by Farling

Perhaps it has been installed in two different locations? My beta shows version v8.9

It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.

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Dwayne Senior Member Join Date: Jan 2011 Posts: 448 June 11th, 2019, 07:56 PM	Is it just a waste of time reporting problems? I have reported two problems and get only silence.
#21

DaveM Member Lone Wolf Staff Join Date: May 2018 Posts: 53 June 12th, 2019, 07:41 AM	We are definitely looking into the issues you have reported. We've been a bit busy getting both platforms up and running in 64-bit, now we are set on fixing outstanding issues.
#24

EightBitz Senior Member Join Date: May 2013 Posts: 1,458 June 20th, 2019, 04:34 AM	Can I use the same key for both the 32-bit and 64-bit versions if they're both on the same computer?
#25

Tekwych Senior Member Join Date: Aug 2013 Location: New Mexico Posts: 198 June 20th, 2019, 07:03 AM	I can, and do, with the Mac 64 bit beta
#26

Farling Senior Member Join Date: Mar 2013 Location: Greater London, UK Posts: 2,616 June 22nd, 2019, 02:54 AM	Perhaps it has been installed in two different locations? My beta shows version v8.9 Farling Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module Donations gratefully received via Patreon, Ko-Fi or Paypal
#28