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thrumpskin
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Join Date: Jan 2017
Posts: 7

Old June 14th, 2017, 02:42 PM
Please help. A PC of mine keeps getting a failed to retrieve containment error and he cant get into RW. He has the Player edition.
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daplunk
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Location: Adelaide, Australia
Posts: 2,294

Old June 14th, 2017, 03:44 PM
Have you logged a fault via the sticky at the top of the thread?

Realm Works - Community Links
Realm Work and Hero Lab Videos
Ream Works Facebook User Group
CC3+ Facebook User Group

D&D 5e Community Pack - Contributor
General Hero Lab Support & Community Resources
D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base

Obsidian
Obsidian TTRPG Tutorials
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thrumpskin
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Join Date: Jan 2017
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Old June 15th, 2017, 07:40 AM
I just sent a request....thanks!
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thrumpskin
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Join Date: Jan 2017
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Old June 26th, 2017, 09:48 AM
E-mail, Sticky, FB page to Lonewolf.

two weeks and not even a "we are working on it" response. Complete silence.
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Farling
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Join Date: Mar 2013
Location: Greater London, UK
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Old June 26th, 2017, 01:50 PM
Quote:
Originally Posted by thrumpskin View Post
E-mail, Sticky, FB page to Lonewolf.

two weeks and not even a "we are working on it" response. Complete silence.
Usually they respond quickly.

So the usual advice is, have you checked your spam folder, and the spam folder on your ISPs mail server?
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SteveT
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Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 491

Old June 26th, 2017, 08:34 PM
For those who come across this thread who might have the same issue, take a look at my response here http://forums.wolflair.com/showthread.php?t=58188
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