Senior Member
Join Date: Feb 2010
Posts: 125
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I've been playing with HLC via Rosetta 2 on a shiny new M1 Pro machine and so far it seems to work fine. With a complicated PF 1e character everything runs at about the same speed as it did on my old Intel machine (including the same slight lag on tab-switching and scrolling).
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#11 |
Senior Member
Volunteer Data File Contributor
Join Date: Jun 2010
Posts: 623
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Things work, but I get a lot more crashes lately (last 9 months) than in the past on macOS Monterey.
So I need to save often or risk losing changes. I also need to often click "allow access to documents", some times many times when opening herolab. |
#12 |
Junior Member
Join Date: Sep 2018
Posts: 2
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Quote:
Now when I try to open the app it crashed immediately with the usual problem report pop up. Does anyone else have this issue? I already reinstalled Hero Lab from the site, but that didn't help... I can certainly post the text from the Problem Report if that helps. I think this is the relevant part, but am not sure: Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4 Terminating Process: exc handler [1636] Application Specific Information: *** CFRetain() called with NULL *** |
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#13 |
Banned
Join Date: Jun 2021
Posts: 1
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I am seeing the same thing on an Intel mac with 12.6. So it isn't limited to Rosetta.
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#14 |
Junior Member
Join Date: Sep 2022
Posts: 1
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#15 |
Junior Member
Join Date: Sep 2022
Posts: 1
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I am in the exact same boat as Farganger here. To what they posted, I would add that this issue is NOT specific to Apple Silicon systems.
I run HLC on both a 2017 iMac Pro and a 2020 M1 MacBook Pro. HLC crashes with the same exception on both systems after upgrading to Monterey v12.6. I submitted a support request with the full application crash report to support@wolflair.com. I have a LOT of non-Pathfinder content (Mutants and Masterminds in particular) that isn't accessible via HLO or HL iPad, so I hope this can be resolved soon! |
#16 |
Senior Member
Lone Wolf Staff
Join Date: Feb 2018
Posts: 178
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Hey there everyone,
I just wanted to pop in here to let you all know that the issue with the newer Mac OS and Hero Lab Classic is a known problem, in large part, this is due to users like yourselves reaching out to let us know and to send along detailed crash reports. As usual, being the mere ley-support person I don't have any substantial news with regard to any ETA on an update or fix to the situation but the senior dev team has already been appraised of the issue, been provided documentation on the crashes, and are talking over how to get this taken care of swiftly. I'll be watching the situation closely and as soon as I get word that we have something ready I will be contacting those who emailed us and also posting an update in this thread as well too. Thanks again! -- Ryan Furnas Customer/Technical Support <support@wolflair.com> |
#17 |
Junior Member
Join Date: Nov 2019
Posts: 8
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I am happy to send my crash report as well but I do not know to whom I should send it.
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#18 |
Senior Member
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,526
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#19 |
Junior Member
Join Date: Oct 2017
Posts: 6
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#20 |
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