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SteveT
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Old November 23rd, 2021, 10:04 AM
On Wed. (Nov. 24) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (6 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; November 24th, 2021 at 09:37 AM.
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SteveT
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Old November 24th, 2021, 11:17 AM
On Wed. (Nov. 24) we will be taking Hero Lab Online down for maintenance to deploy some important bug fixes at 2:30 PM Pacific time (8:30 PM UTC). Expected duration of downtime is 5 minutes.

EDIT: This has been completed.

Last edited by SteveT; November 24th, 2021 at 11:34 AM.
SteveT is offline   #322
SteveT
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Old November 26th, 2021, 08:26 AM
On Friday (Nov. 26) we will be taking our account/sales server down for maintenance at 11 AM Pacific time (7 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for a minute or two. Our store and account management websites will be unavailable for a few minutes beyond that.

EDIT: This maintenance was originally scheduled for 10 AM Pacific but was moved to 11 AM Pacific.

EDIT: This has been completed.

Last edited by SteveT; November 26th, 2021 at 10:18 AM.
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SteveT
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Old November 30th, 2021, 08:44 AM
On Tues. (Nov. 30) we will be taking our account/sales server down for maintenance at 10 AM Pacific time (6 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for a minute or two.

EDIT: This has been completed.

Last edited by SteveT; November 30th, 2021 at 09:03 AM.
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SteveT
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Old November 30th, 2021, 10:43 AM
On Wed. (Dec. 1) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10 AM Pacific time (6 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; December 1st, 2021 at 09:32 AM.
SteveT is offline   #325
SteveT
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Join Date: Dec 2016
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Old December 2nd, 2021, 09:43 AM
On Thurs. (Dec. 2) we will be taking Hero Lab Online down for maintenance at 11 AM Pacific time (7 PM UTC) to deploy some critical bug fixes. Expected duration of downtime is 5 minutes, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; December 2nd, 2021 at 10:07 AM.
SteveT is offline   #326
SteveT
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Old December 13th, 2021, 05:27 PM
On Thurs. (Dec. 16) we plan to take Hero Lab Online down for maintenance at 10 AM Pacific time (6 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; December 16th, 2021 at 09:27 AM.
SteveT is offline   #327
SteveT
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Join Date: Dec 2016
Posts: 491

Old December 16th, 2021, 04:21 PM
On Fri. (Dec. 17) we plan to take Hero Lab Online down for maintenance at 10 AM Pacific time (6 PM UTC). Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; December 17th, 2021 at 09:08 AM.
SteveT is offline   #328
SteveT
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Old December 20th, 2021, 06:24 PM
On Wed. (Dec. 22) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10 AM Pacific time (6 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

Last edited by SteveT; December 22nd, 2021 at 09:33 AM.
SteveT is offline   #329
SteveT
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Join Date: Dec 2016
Posts: 491

Old December 22nd, 2021, 06:12 PM
On Thurs. (Dec. 23) we plan to take Hero Lab Online down for maintenance at 11 AM Pacific time (7 PM UTC). Expected duration of downtime is 10 minutes.

NOTE: This downtime was originally scheduled for 10 AM pacific but was postponed by 1 hour, and expected downtime was extended from 5 to 10 minutes.

EDIT: This has been completed.

Last edited by SteveT; December 23rd, 2021 at 10:13 AM.
SteveT is offline   #330
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