Junior Member
Join Date: Nov 2014
Location: Baden-Wuerttemberg, Germany
Posts: 12
|
Thank you Rob.
It's great to see that there is such quick response when something is going amiss for some users. In my Bug-Report, i only entered my email-adress, which is the same as in the account settings (at least i think so, can't check it without logging in). s this enough, or have i to provide the username as well? If i have to, can i edit the Ticket i opened? Or should i just start a new one? |
#11 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
|
Quote:
Thanks! |
|
#12 |
Senior Member
Join Date: Jun 2007
Location: Queensland, Australia
Posts: 195
|
I forgot to add my username as well, so I've responded to the support ticket email.
Last edited by DMG; November 19th, 2014 at 02:40 AM. Reason: Poor grammar. :) |
#13 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
|
Congradulations and great work!!
Now like one other creator, you may have one days of rest. |
#14 |
Senior Member
Join Date: May 2013
Location: Birmingham, UK
Posts: 459
|
wOOt!
Quote:
Sending a bug report now. Sleet was enjoying a tasty beverage at his local tavern, when a Tarrasque showed up in the local area. He managed to valiantly get on it's back and ride it. How he did it is a mystery to this day... RW: Engine Heart, I Love The Corps! Home Brew: Star Gate: Avalon, Monda Minutia. I'm good with: OpenOffice, Paint, Lego Digital Designer. & not so good with: Realm Works, Hero Lab, CC3+, GIMP, Cityographer, Hexographer, Fractal Mapper, AstroSynth, Inspiration Pad Pro. RW Kickstarter Supporter. |
|
#15 |
Member
Join Date: Nov 2014
Posts: 66
|
Same issue for me as well. It might be worht noting that my realm was not synced with the cloud. So it might be the upgrade is trying to sync and upgrade at the same time.
|
#16 |
Senior Member
Join Date: Oct 2005
Posts: 222
|
Same for mine, but with the added complication of still being logged in during their upgrade.
|
#17 |
Member
Join Date: Aug 2013
Posts: 56
|
Quote:
Since this new version requires syncing, and I'm still having that -500 syncing error, does this mean my software is now useless until it gets fixed? |
|
#18 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2011
Posts: 1,090
|
If you were having problems logging in, please try again. If it is still a problem, send in a support ticket (or reply to the support ticket if you already created one).
|
#19 |
Senior Member
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,517
|
Do you still have the other installers? If so, just go back to the version you were using until they fix your sync error.
|
#20 |
|
|