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FreakFire74
Member
 
Join Date: Dec 2014
Location: Netherlands - Rotterdam
Posts: 86

Old August 3rd, 2021, 01:59 AM
Hello,

I am currently making a new realm. I frequently sync and this morning I got the following error message: Sync failed with error code: Sync Failure (-520)

I tried deleting local preferences. That didn't work.

Any suggestions on what to do? Is customer support still active?

Thanks!

Mike
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Exmortis
Senior Member
 
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 778

Old August 8th, 2021, 06:58 AM
Customer support for Realm Works is pretty much as dead as the product.\
I had several cases open, several were closed without even a "hello"
and last com was first week Feb and I am still with out any assitance.

So my sub has lapsed, no sense in wasting money.

Exmortis aka "Scott"
RW - Needs Rez spell
HL - Game Master/Designer
RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate
Real Life - IT Security
Hobby - Anything on water or ATV
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Acenoid
Senior Member
 
Join Date: Dec 2013
Posts: 796

Old August 14th, 2021, 02:01 PM
I would just let lwd support know and retry every now and then.
In case you need to move your date between machines you can maybe resort to backup -> restore to replace all realms on your target machine.

Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers)
-> Browser Client: https://kiwiirc.com/client/irc.rizon.net
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