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Senior Member
Lone Wolf Staff
Join Date: Dec 2016
Posts: 491
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From the announcements thread:
On Wed. morning (September 2nd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 5 minutes of downtime.EDIT: This has been completed. Last edited by SteveT; September 2nd, 2020 at 09:07 AM. |
#1 |
Junior Member
Join Date: Sep 2020
Posts: 2
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Hi,
I am about to start gaming and since the update i cannot load my characters. I have reset index DB & local storage aswell as my machine but the UI is just not loading. As i am mid session can someone look at this asap. Many Thanks Lewi |
#2 |
Senior Member
Join Date: Jul 2008
Posts: 1,328
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Any Release Notes?
Currently Running: Pathfinder Second Edition Currently Playing: Pathfinder Second Edition, Star Trek Adventures On Hiatus: Pathfinder First Edition Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds |
#3 |
Member
Join Date: Mar 2014
Posts: 75
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I logged in and got all kinds of xml errors.
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#4 |
Senior Member
Join Date: Jul 2015
Posts: 216
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I'm not seeing HTML errors (can you reproduce and/or describe the steps you're taking?), but it would still be nice to see release notes so we know what was supposed to be fixed and what's still outstanding.
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#5 |
Senior Member
Join Date: Jul 2008
Posts: 1,328
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I've checked HLO on two devices (Windows 10 with Opera and Android 9 with Chrome) and it's working OK on both of them. Maybe try a different browser?
Currently Running: Pathfinder Second Edition Currently Playing: Pathfinder Second Edition, Star Trek Adventures On Hiatus: Pathfinder First Edition Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds |
#6 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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I will bug the guys about having forgotten to post release notes.
To my knowledge, there was only one important thing changed, which was a bug fix to an issue that very few people were running into. Last edited by rob; September 5th, 2020 at 01:18 PM. |
#7 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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I sure hope this problem got resolved for you. Everything checked out fine on our end immediately after the deployment, and I don't think anyone has been back here on the forums until now. I'm not sure what could have occurred. If you have captured what you got back, it would be valuable for us to get those details via a support ticket so we can investigate what occurred.
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#8 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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FYI, the missing release notes for the bug fix update this past week have now been posted. Sorry about dropping the ball on that.
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#9 |
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