Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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Please Note! We have begun encountering a sporadic server issue that will result in some users being unable to retrieve updates and/or activate licenses. We're actively working to rectify the problem and hope to have it resolved in a matter of hours. We'll let everyone know when we have the problem resolved.
Our apologies for the inconvenience and appreciate everyone's patience as we get this sorted out! |
#1 |
Junior Member
Join Date: Jan 2013
Posts: 16
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Oh ok - so THATS is the issue... I was about to write a long-winded "please help" posting... *sits patiently*
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#2 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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Everything should now be up and running properly again. Please yell if there are still problems you're encountering.
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#3 |
Junior Member
Join Date: Nov 2011
Location: UK
Posts: 9
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I had this problem the other day. Got the newsletter today and noticed there was an update for HL. After a couple of attempts I managed to update HL but cannot reactivate my license or get updates for the game engines. I get this message everytime I try:
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#4 |
Senior Member
Join Date: Dec 2009
Location: Independence, Mo
Posts: 797
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I'm having the same problem and my internet connection is live also but can't seem to check for updates and get the same error.
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#5 |
Junior Member
Join Date: Dec 2011
Posts: 25
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I'm having the same problem. I had to get a new motherboard and cpu in my computer and had to reactivate. I was able to get my license activated after a couple of tries, but I cant get past the checking for updates. It just hangs and sits there forever.
Update: About an hour and 15 minutes later, it finally allowed me to check for updates and I'm downloading them as I type. Hopefully all is well now. Last edited by Alarian; February 1st, 2013 at 07:48 AM. |
#6 |
Junior Member
Join Date: Dec 2012
Posts: 17
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Not sure if my issue is related to this, or to the latest update, but I cannot reactivate my license. I'm afraid to run the update on my other devices now, for fear of borking them right before I go play this evening. Has anyone else had this happen?
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#7 |
Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
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Everything seems to be working fine right now - is anyone still getting any errors reactivating licenses or checking updates?
The Great Rinaldo, send us an email at support@wolflair.com with your license details and we'll do our best to get you back up and running. |
#8 |
Senior Member
Join Date: Dec 2009
Location: Independence, Mo
Posts: 797
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No everything seems to be working now, Thanks Colen.
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#9 |
Junior Member
Join Date: Dec 2012
Posts: 17
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