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DaveM
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Lone Wolf Staff
 
Join Date: May 2018
Posts: 53

Old October 8th, 2019, 08:51 AM
Quote:
Originally Posted by Ualaa View Post
Having run the 64-bit version of HL, the issue has returned.

It was completely gone, having downgraded to the previous version 8.8K.
And upgrading to the 8.9, but only running the original 32-bit was fine too.

Today, I tried the 64-bit executable, planning on working within Hero Lab without Realm Works.
The 64-bit wanted to reactivate the license.
Once I did that the Infinite Loop has returned, as has the extra large stats on Print Preview (I'll assume the print is also larger than normal for some of the stats, but haven't tested that one).

It seems the solution is to downgrade to 8.8k, reactivate the license.
Upgrade to 8.9, and reactivate the license again, but only with the original 32-bit application.

Then don't run the 64-bit.
I'm not understanding what could be causing the infinite loop error in the newer version of Hero Lab. That message should only be generated based on the scripts generating the data you are seeing, which would be the same between the two versions of Hero Lab. If you could send us a bug report and include the portfolio you are using, that would be very helpful to us to track down the issue you are describing.
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