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This may not be relevant, but did you get an error screen when you started Hero Lab? ...and then this error when you loaded a portfolio. (If you did, the system won't load anything but the basic demo files, which would explain a lot missing from Heroes.)
Have you done a drive check, or had problems with other programs/files on that drive?
Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).
DM and player of D&D since 1980.
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