I am not sure if this is related to the issue you had. I have Hero Lab on both my PC and iPad. I installed the update on both. I started to have that issue. I uninstalled it on the PC and it now looks like it is working.
But on the ipad I tried to delete the update, then reupdate. It still is complaining about there being a New Update. And now when I try to load a profile it gives me this error:
Code:
Exactly one dossier must be designated as the 'default' at any given time
It also starts to complain that I am not activated again. I reactivate it and it just keeps happening.
I tried to delete the update and redo it on the iPad, but it acted the same.
Edit: Additional info: I am unable to even create a new portfolio, same error. When I delete the update it lets me create new portfolios, but when I open an existing portfolio it gives me the errors I would expect (missing the adjustments, etc)