[Ryan F]

Hey again,

Alright, that's great actually. The second of them was closed as you replied to that case indicating that we could disregard the message so I believe there may have been a misunderstanding in what you had meant by that. Either way, the first of them has been documented and pulled aside for the team already and I'm going to get a closer look at the closed case again now to see what I can figure out.

Thanks!