Quote:
Originally Posted by Duggan
What sort of an error message do you get upon trying to save?
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No error message per se - just a dialog box that says "This file cannot be saved" with a hyperlink that looks like it should take me to the support page, but which took me to the sales pitch page for HeroLab Online
Quote:
Originally Posted by Duggan
Do you get any other error messages when loading the portfolio, things like elements not being found, or being orphaned?
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Yes - I've been using these portfolios for quite a while throughout this campaign (over several years), and there has been the missing/orphaned elements error for some time. However, in the past all it has taken has been dirtying the file and re-saving. After that they have opened without errors.
Quote:
Originally Posted by Duggan
And is the portfolio file openable as a ZIP file?
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Yes. They open as ZIP files without issue.
I realized it might help to attach a couple of sample files to see if others have the same issues.