Quote:
Originally Posted by Maidhc O Casain
I recently put in a support ticket to ask about fixing the import/export bug and about the broken HL integration.
I was informed that because of the current high demand on LW resources from developing HLO and keeping up with the release schedule of PF2 material they don't have the manpower right now to track down and fix these bugs in RW.
And daplunk is correct - I've brought up RW and HLC issues in the HLO thread and gotten some response and information. Part of that information was that Rob is really only monitoring the HLO forums. And it's been a minute since he chimed in there as well.
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This is what I suspected. I applaud those of you still here and keeping the hope alive, but by any meaningful measure RW is dead IMHO. The fact they are still selling the current build when it is broken saddens me. They are not even fixing critical errors, so it is a matter of time until the natural changes in tech and software make it truly dead. I can't imagine a circumstance where I would buy another LWD product at this point. They handled this badly from day one. After all the hours I invested in data entry, I am hesitant to go that route again with another service, my faith has been shaken severely, so I am waiting to see if any of the new campaign management products can establish a winning track record.