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I will say that somehow the first character I created was somehow not in the GM's campaign so that was part of the issue. I don't know how it wasn't. And I also don't know why I'd ever want to create a character that's not in a campaign when I'm both in a campaign and have such limiting restrictions when creating outside of a campaign. So that's a bad experience.
An issue that my wife is still having with her character is that she cannot add more than 5 spells to her character. Her character is in the campaign. The GM can add more spells to her character. But when she tries she's greeted with that error message I mention about about _free accounts can't add more_.
My GM just heard back from support and he told us the response was "it should work". So I'm not sure what to do from here.
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