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Join Date: Aug 2010
Posts: 1,524

Old May 27th, 2019, 09:19 AM
How much new data was being uploaded to the server in the sync that failed?

If the update you were sending is small, and you can re-do any changes easily, you can move or rename the MASTER.realm file. If you do that, the application will create a new, empty database and you can sync down from the server the old version there.

If, on the other hand, the changes are significant and not easily re-done, you should wait to hear from tech support. I don't think anyone else can help with that particular situation if you don't even get into the application.
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