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liz
Ex-Staff
Lone Wolf Staff
 
Join Date: Jul 2013
Posts: 961

Old September 21st, 2015, 10:16 AM
Quote:
Originally Posted by IllusionNull View Post
I'm a part of the Windows 10 Insider program and currently have build 10547 installed on my Surface Pro 1.

I'm unable to connect to the hero lab license servers to reactivate my license or access upgrades. Any attempt to do so (I've uninstalled and reinstalled, ensured firewall rules are set, etc.) results in the error message attached to this post (ERR_CORE_INTERNET_CANCEL).

It was working on just before I upgraded to the new build, so no new software have been installed beyond the new OS build itself.
If you haven't already, please contact our support team (support@wolflair.com) with this information (and this screen shot) so that our development team can look into the issue.
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