Quote:
Originally Posted by Jamz
As you guys move more and more into the "Online" model, I hope you guys grow and learn. Hopefully we'll start hearing words like Load Balancing, Disaster Recovery, and Multi-site High Availability.
I don't necessarily mind monthly "server" fees but in this day and age, I don't want to hear about maintenance windows. We're spoiled now and 0 downtime is somewhat expected.
I know this was a one off with your provider but still "avoidable".
PS Please don't take this as an angry post, I'm not. Read this as a friendly post as encouragement and hope that your experience will be growing over the next year as you manage your 24/7 server farm.  |
Even with load-balancing and high-availability, up-time is guaranteed up to a certain number of nines. Let's say it's five nines, 99.999% up-time. There's still a 0.001% chance of things going down.
Disaster recovery, if we're separating that out from multi-site high-availability, have recovery-point and recovery-time parameters, meaning that things won't necessarily be back up instantly, and won't necessarily be back up with up-to-the-second data, or even up-to-the-minute.
This shouldn't have happened. They've admitted that. They've isolated the issue. They've addressed it.